Game rulesView more information about our rules at SimpleClean B.V.
Simpleclean applies the following rules:
1. When placing your order, you first fill in your zip code. You can directly see if and when we can be at your service.
2. Simpleclean is opened from Monday until Thursday 06:00-22:00. Friday 06:00-20:00. Saturday 10:00-13:00.
3. An order needs to have a minimum spending of € 15 if you live in Amsterdam Centre, South, West and East.
4. Orders that are less than the minimum spending rate will be complemented with e.g. travel expenses till € 15 (minimum spending).
5. Orders that need to be delivered urgently, there will be charged extra costs.
6. Pick up and deliver on the same day is possible: chose a pick up time before 09:00 and chose a delivery time in the evening hours. Extra costs are € 7,50. Place your order no later than 19:00 the day before!
7. Please put fragile objects seperately in a bag or declare on online form under ‘Special intructions’.
8. Please put items that can’t go in the dryer in a seperate bag and check the option ‘Not-in-the-dryer items’ on the online form. Max. 4 pieces in a washing <6kg.
9. Please empty all pockets beforehand to avoid damage.
10. Cancelling your order is possible not later than 5 hours before pick up time, otherwise € 6 extra will be charged.
11. Please adjust the pick up date no later than 5 hours before pick up time, otherwise € 6 extra will be charged.
12. The delivery address can be changed, please do so 5 hours before pick up time.
13. Simpleclean takes care of your clothes with utmost care, but in case your textile be damaged through us, then the purchase price of the item will be reimbursed after write-off based on use. Your complaint must be declared within 48 hours per e-mail. Same applies to missing items.
14. The services you wish for when placing an order is at your peril.